Legal notice

For any questions, concerns, or complaints regarding this policy or your experience with Arlo & Luna, please do not hesitate to contact us:

Email: hello@arlo-and-luna.com

Response time: Within 1 business day

Returns address: provided by our support team once your return has been approved

Trade name: Arlo & Luna (operated by MechTech CommV, VAT BE1032731680) Correspondence address: Groeneweg 17, 9320 Aalst, Belgium (Please do not send returns to this address)

We sell exclusively to consumers in New Zealand; consequently, our contracts are governed by New Zealand consumer protection law.